Frequently Asked Questions
what are your chains made of?
CHAINS ARE MADE OF ALUMINUM OR STAINLESS STEEL ONLY AND EACH ITEM POSTED HERE TO THE SITE WILL HAVE THE SPECIFIC MATERIALS IN THE POST. PLEASE NOTE THAT ALUMINUM IS MUCH MORE LIGHTWEIGHT AND IVE HAD GOOD FEEDBACK ON ITS COMFORTABILITY FOR THOSE WITH SENSORY ISSUES OF HEAVY CLOTHING. IF YOU HAVE ANY OTHER QUESTIONS PLEASE CONTACT OWNER FAITH (@CHAINEDODDITY) ON INSTAGRAM.
HOW LONG DOES SHIPPING TAKE?
SHIPPING IS DONE TYPICALLY WITHIN 1-3 DAYS BUT AT MOST A WEEK!! I TRY TO BE AS QUICK AS POSSIBLE AND DO THE LABEL PRINTING AND PACKAGING ALL FROM MY HOME OFFICE.
WHAT DO I DO IF MY NECKLACE COMES DAMAGED/ IS LOST IN THE MAIL?
PLEASE CONTACT OWNER FAITH (@CHAINEDODDITY) ON INSTAGRAM AND IT WILL BE RESOLVED ASAP!! THIS IS A ONE PERSON BUSINESS BUT RESPONSES ARE FAST AND ALWAYS IN THE SAME DAY.
DO YOU ACCEPT CUSTOM ORDERS?
YES!! FOR CUSTOM INQUIRIES PLEASE DM FAITH THE OWNER ON INSTAGRAM (@CHAINEDODDITY). YOU CAN SEE THE STATUS (ALWAYS UPDATED) OF CUSTOMS IN CHAINED ODDITIES INSTAGRAM BIO.
